Microsoft Business Certification

Discover the only worldwide, performance-based certification program that validates the skills needed to get the most out of Microsoft Office and Windows Vista. Whether you want to stand out in the job market, improve your performance, or better prepare your students to enter the workforce, the Microsoft Business Certification (MBC) program can help you attain the valuable expertise you need—and businesses rely on—to succeed.

Level: N/A
Audience: Information worker, students
Type: Microsoft Certification

The Microsoft Business Certification program consists of two credentials:
* Microsoft Certified Application Specialist (MCAS)
* Microsoft Office Specialist (MOS)

Both credentials feature Web-based pretests, application-specific certification exams, and a series of Microsoft Press step-by-step books that help you demonstrate expertise in accomplishing essential job tasks across multiple applications. After passing just one exam, you become a member of the Microsoft Certified Professional community and receive access to a private Web site. From there, you can access your certification logo so that you can display it in on your resume and other business materials, print transcripts to demonstrate proof of certification, and receive a certificate that verifies your successful
completion of the exam.

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Explore MCAS and MOS certifications

Why get certified?
By earning a Microsoft Business Certification credential, you can prove your expertise in using the latest Microsoft Office programs and the Windows Vista operating system. Certification can help you differentiate yourself in today’s competitive job market, broaden your employment opportunities by displaying your advanced skills, and result in higher earning potential. Certification can also lead to increased job satisfaction. Research indicates that certified individuals have increased competence, productivity, and credibility with their employers, co-workers, and clients.

For employers, the certification program provides skill-verification tools that not only help assess a person’s skills in using Microsoft business programs but also the ability to quickly complete on-the-job tasks across multiple applications in the Microsoft Office system.

* Microsoft Certified Application Specialist (MCAS)
* Microsoft Office Specialist (MOS)

Microsoft Certified Application Specialist (MCAS)
The Microsoft Certified Application Specialist (MCAS) credential validates skills in using the 2007 Microsoft Office system and the Windows Vista operating system, meeting the demand for the most up-to-date skills on the latest Microsoft technologies. Candidates who successfully complete the program by passing a certification exam show that they can meet globally recognized
performance standards.

Candidates must pass one certification exam in order to earn the MCAS credential.

Exam number
MCAS: Windows Vista for the Business Worker Exam 77-600
MCAS: Microsoft Office Word 2007 Exam 77-601
MCAS: Microsoft Office Excel 2007 Exam 77-602
MCAS: Microsoft Office PowerPoint 2007 Exam 77-603
MCAS: Microsoft Office Outlook 2007 Exam 77-604
MCAS: Microsoft Office Access 2007 Exam 77-605

Note For information about Microsoft Office Project certification, visit the following pages:
* MCTS: Managing Projects with Microsoft Office Project 2007
* MCTS: Enterprise Project Management with Microsoft Office Project Server 2007
* MCITP: Enterprise Project Management with Microsoft Office Project Server 2007

Microsoft Office Specialist (MOS)
The Microsoft Office Specialist (MOS) program offers certification tracks for Office 2003, Office XP, and Office 2000. To earn an MOS certification for Microsoft Office, you must pass one or more certification exams. MOS certification exams provide a valid and reliable measure of technical proficiency and expertise by evaluating your overall comprehension of Microsoft
Office or Office Project programs, your ability to use advanced features, and your ability to integrate Office programs with other software.

United States military personnel and veterans may qualify for reimbursement for Microsoft Office Specialist exam fees.
* Find out if you qualify for reimbursement (Gibill.va.gov)

MOS exam requirements by certification level

Specialist
Candidates must pass any one of the following Specialist exams:
* Word
* Excel
* PowerPoint
* Access
* Outlook

Expert
Candidates must pass any one of the following Expert exams:
* Word Expert
* Excel Expert

Master
Candidates must pass three required exams and one elective exam.

Required:
* Word Expert
* Excel Expert
* PowerPoint

Elective:
* Access
* Outlook

Microsoft Office 2007 Master
Demonstrate your master-level expertise with Microsoft Office programs. The Microsoft Office 2007 Master certification shows employers that you have more than a working knowledge of Office programs. It shows that you have the technical skills to efficiently use the full features of the 2007 Office system, making you valuable to organizations that want to reinforce their technology investments with accelerated productivity and improved organizational performance.

To earn the Microsoft Office 2007 Master certification, you must pass the following MCAS exams:
* MCAS: Microsoft Office Word 2007
* MCAS: Microsoft Office Excel 2007
* MCAS: Microsoft Office PowerPoint 2007
* MCAS: Microsoft Office Outlook 2007

After you successfully complete the exams, you receive your Microsoft Office 2007 Master certificate, and the credential appears on your digital transcript.

Microsoft Office Specialist (MOS) Master
The Microsoft Office Specialist (MOS) Master certification demonstrates an individual’s overall comprehension and expertise of Microsoft Office programs. Microsoft Office Specialist Masters have more than a working familiarity with Office programs—they are technically skilled to take advantage of the breadth of Office features efficiently and effectively.

To earn the MOS Master credential, you must pass the following MOS exams:
* MOS: Word Expert
* MOS: Excel Expert
* MOS: PowerPoint
* MOS: Access or MOS: Outlook

After you successfully complete the exams, you receive your Microsoft Office Specialist Master certificate, and the credential appears on your digital transcript.

FAQ’s
Q. What distinguishes individuals who hold a Microsoft Business Certification from their peers?
A. Achieving a Microsoft Business Certification credential validates important skills and demonstrates candidates’ commitment to growing and documenting their skills.

Q. Who benefits from the Microsoft Business Certification program?
A. The certification benefits business workers who want to present themselves as truly knowledgeable and differentiate themselves in a competitive job market. It also helps hiring managers make job placement decisions. Managers know that by hiring candidates with a Microsoft Business Certification, they are effectively minimizing training costs.

Q. What processes are in place to ensure high-quality exam questions?
A. Microsoft Certification exams are developed and reviewed by a team of experts who have extensive experience using Microsoft applications in diverse business and educational settings. Every exam undergoes a pilot test and rigorous analysis before it is released. The purpose of this process is to eliminate exam questions that do not meet standards for technical accuracy,
clarity, relevance, and fairness.

Q. What is the exam format?
A. Exams are primarily performance-based and conducted in a “live,” or simulated, environment. Exam candidates are asked to perform a series of tasks to clearly demonstrate their skills. For example, an Office Word 2007 exam might ask a user to balance newspaper column lengths or keep text together in columns.

Q. How long does a typical exam take?
A. A typical exam takes up to 90 minutes. Individual efforts are measured for both knowledge and efficiency.

Q. What kind of exam preparation is necessary?
A. Candidates can prepare for exams on their own or find outside training for the practice, resources, and support needed. Each exam has a preparation guide that lists available resources.

Q. Where can I take an MCAS or an MOS exam?
A. All Microsoft Business Certification exams are administered by Certiport. Direct your questions about exam schedules and pre-registration to the Certiport location where you intend to take the exam.

Q. Are MCAS or MOS exams available in different languages?
A. Yes, Microsoft offers localized exams for the MCAS and MOS credentials.

Q. Where can I find my exam results?
A. Exam results are displayed on your screen immediately after you complete an exam. Those who pass will receive (by mail) an official certificate within approximately two to three weeks.

Q. If I do not pass an exam, can I have a refund?
A. No, Microsoft does not offer refunds for exams you do not pass or exam appointments you miss. Challenging an exam question

Q. Can I challenge an exam question?
A. Yes. In the event you believe a particular exam question is not valid, you can request an evaluation of the question.

Q. How do I challenge an exam question?
A. Within three calendar days of taking the exam, submit the following information by e-mail to support@certiport.com:

Q. Will I find out whether my answer to a specific question was correct or whether I would have passed if I had gotten it right?
A. Exam development staff members will evaluate your exam challenge, based on the information that you submit (the required information is listed in previous answer). However, in the interest of exam security, you will not be informed whether your response was correct. If your challenge is validated and a different result on the question would have resulted in your passing the exam, you will receive your Microsoft Office Specialist or MCAS certificate in the mail.

Q. If I don’t agree with the evaluator’s decision, can I appeal it?
A. No. By the time an exam is released, each question has been reviewed multiple times. When a candidate submits an exam question challenge, an additional review occurs. Decisions regarding your question challenge areconsidered final and no further evaluation will occur. Using the Office Help menu during MCAS and MOS exams

Q. Can I use the Microsoft Office Help menu when I take a Microsoft Certified Application Specialist or Microsoft Office Specialist exam?
A. No, the Microsoft Office Help menu is not accessible to candidates. The decision to disable the Help menu was based on studies of how candidates use the Help menu during exams and how this affects the validity of exams. The studies indicated that disabling the Help menu will have little effect on the performance of well-prepared examinees, will provide a fairer testing
experience, and will make exam test results more reliable.

Q. How does not having access to the Help menu affect the difficulty of MCAS and MOS exams?
A. For those who invest the time and energy to prepare for these exams, the inability to use Office Help in the course of an exam will have little effect on exam performance, according to research. Three separate studies in which exams were administered with and without access to Office Help revealed no significant difference between the scores of examinees who had access to Office Help and those who did not.

Q. How does not having access to the Help menu affect the fairness of MCAS and MOS exams?
A. This change helps ensure that well-prepared examinees have an equal chance to compete with less-prepared examinees. Research involving examinees in North America and Japan indicated overwhelmingly that the ability to use Office Help during an exam affects neither the perceived fairness of the exams nor exam scores for well-prepared examinees.

Q. Do other Microsoft Certification exams allow access to Help?
A. No. MCAS and MOS exams are the only Microsoft exams that use “live” applications for certification testing. In fact, this use of live software for certification testing is unique among software certification programs. Most programs for software certification use test formats such as multiple choice, which do not include Help menus and files. Furthermore, those tests are
generally conducted in a closed-book fashion: Examinees are not allowed to use or access any resources or reference materials while taking exams.