Microsoft MB2-185 Q & A / Study Guide
Exam Name: Microsoft CRM Customization v1.2
Exam Type: Microsoft
Exam Code: MB2-185
The object model, query processor, and metadata framework are main components of which
layer of Microsoft CRM architecture?
Which layer in the Microsoft CRM architecture includes the Browser Client and Sales for Outlook
Communication between the application layer and the platform layer is accomplished using which
A. Remote Procedure Calls
B. HTTP Post Method
D. Stored Procedure Calls
Which technology does the Microsoft CRM browser client use to present the user interface to
B. Generated Platform API
D. Fetch Builder
Which layer or Microsoft CRM performs all security checks independent of the caller?
Once you have created a workflow rule, what must you do to it before you can test it in Microsoft
A. Using Server Manager, run the server task titled “WF 100_Publish_Rule” in order to
instantiate the workflow rule you created
B. Activate the rule
C. Publish the rule
D. Assign the rule to a business unit
Your business is interested in using Microsoft CRM Workflow to automate its business processes
and policies. Which types of processes can a company automate with Microsoft CRM Workflow?
A. A process triggered by an event in an unlinked third-party application
B. A process that specifies the steps a sales rep should go through to close a sale
C. A process that schedules an activity for a non-Microsoft CRM user and places it on his
D. A process that assigns a sales rep to an account
Answer: B, D
Which of the following can instantiate a workflow rule against a particular record?
A. A unit
B. An event
C. A code change
D. A manual ‘Apply Rule’ action
Answer: B, D
The Microsoft CRM Professional Edition includes which of the following Workflow tools?
A. Workflow Manager
B. Workflow Process Mapper
C. Workflow Monitor
D. Workflow Event Scheduler
Answer: A, C
Workflow Rules can be created for which of the following objects?
Answer: A, C, D
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