Published: April 7, 2014
Languages: English, Chinese (Simplified), French, German, Japanese, Portuguese (Brazil)
Audiences: IT professionals
Technology: Microsoft System Center 2012 and Microsoft System Center 2012 R2
Credit toward certification: MCP, MCS

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

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Configure data center process automation (15–20%)
Implement workflows
Implement SCO Runbook automation; automate remediation of incidents including resolution of System Center Virtual Machine-based incidents; design and build end-to-end automation incorporating System Center 2012 technologies; implement change control and problem resolution workflows
Implement service offerings
Add a new service offering to the service catalog; create a custom workflow using the Service Manager console; reference Orchestrator workflows in Service Manager; implement self-service provisioning of virtual machines

Preparation resources

Workflows: Customizing and authoring
How to create a service offering
Microsoft System Center 2012: Service delivery and automation

Deploy resource monitoring (20–25%)
Deploy end-to-end monitoring
Deploy agents; discover and deploy network device monitoring; import and configure management packs; deploy and configure monitoring of a heterogeneous virtualization infrastructure
Configure end-to-end monitoring
Configure overrides; create synthetic transactions; configure Outside-In monitoring; configure application performance monitoring (APM); create distributed application models; integrate the monitoring infrastructure with Global Service Monitor (GSM)
Create monitoring reports and dashboards
Implement service-level tracking; implement reports including chargeback reports and System Center Manager data warehouse reports; implement dashboards

Preparation resources
Private cloud demo extravaganza 12: Enabling application performance monitoring with System Center 2012
Microsoft System Center Operations Manager 2012: Network monitoring, Part 3
Creating a service level dashboard

Monitor resources (20–25%)
Monitor network devices
Analyze network device health; manage Operations Manager alerts; manage notifications
Monitor servers
Monitor the Operating System Environment (OSE); manage System Center Operations Manager alerts including automating resolution of alerts; manage notifications; implement and manage rules and monitors in Operations Manager; configure Audit Collection Services including Dynamic Access Control integration
Monitor the virtualization layer
Monitor host and guest performance; monitor virtual applications; manage Operations Manager alerts; manage notifications
Monitor application health
Application Performance Management (APM); synthetic transactions; manage Operations Manager alerts including automating resolution of alerts; manage notifications; distributed applications

Preparation resources

Operations Manager monitoring scenarios
Workloads: Monitoring the Microsoft private cloud fabric with Microsoft System Center 2012 SP1 Operations Manager
Microsoft Virtual Academy: Monitor and operate applications with System Center 2012 SP1 – Part 2

Configure and maintain service management (15–20%)
Implement service level management
Define service level objectives (SLOs) and service level agreements (SLAs); implement SLA management and escalation; maintain SLAs (including planning for future growth); analyze SLAs (reporting)
Manage problems and incidents
Customize problem management, link incidents to problems, and resolve problems; raise, assign, and resolve incidents; perform root cause analysis/diagnosis; integrate problem and incident resolution with change management; create and manage a knowledge base
Manage cloud resources
Deploy new applications to private and public clouds; deploy VM/service (applications, SQL, roles); deploy multi-tier applications by using service templates; manage applications in private and public clouds; manage VM hardware (CPUs, Dynamic memory); manage self service

Preparation resources
Configuring service level management in System Center 2012 – Service Manager
Managing incidents and problems in System Center 2012 – Service Manager
Cloud resource management with System Center 2012 Service Pack 1 (SP1) – Orchestrator and Service Provider Foundation

Manage configuration and protection (20–25%)
Manage compliance and configuration
Implement security and compliance (includes IT GRC process management pack); analyze and remediate configuration compliance; analyze data in System Center Advisor; implement configuration compliance by using System Center 2012 Configuration Manager Desired Configuration Management (DCM); implement update baseline in System Center 2012 Virtual Machine Manager
Manage updates
Update machine roles in a service template; manage and update applications across multiple clouds; manage software updates to System Center Virtual Machine Manager infrastructure, virtual machines, and VM images; deploy patches by using System Center 2012 Configuration Manager; deploy patches by using Windows Server Update Services (WSUS)
Implement backup and recovery
Back up/recover product settings; back up/recover the cloud infrastructure; manage backups (protection groups, storage) by using Data Protection Manager (DPM); implement business continuity for the cloud; manage checkpoints; integrate DPM with Microsoft Azure Online Backup

Preparation resources
Private cloud demo extravaganza 5: Standardized service updating with System Center 2012
Streamlining offsite protection of data


QUESTION 1
You work in the Cloud Services department at ABC.com. The company has a private cloud
hosted on a System Center 2012 infrastructure.
The infrastructure includes a System Center 2012 – Configuration Manager site server and a
System Center 2012 – Service Manager management server. The two System Center
components are installed on separate servers.
A baseline named Corp-Servers contains several configuration items.
You want to configure incident management to automatically generate desired configuration
management–based incidents for each Service Manager configuration item that is reported as
noncompliant against the values defined in the baseline.
You configure a connector to import information into Service Manager.
What should you do next?

A. You should create a Desired Configuration Management Event Workflow.
B. You should create a Task.
C. You should create a Subscription.
D. You should create a Channel.

Answer: A

Explanation:


QUESTION 2
Your role of Systems Administrator at ABC.com includes the management of the company’s
private cloud. The company has a System Center 2012 infrastructure that includes the following
servers:
ABC-SRV1 runs System Center 2012 – Configuration Manager (SCCM).
ABC-SRV2 runs System Center 2012 – Service Manager (SCSM).
ABC-SRV3 runs System Center 2012 – Operations Manager (SCOM).
ABC-SRV4 runs System Center 2012 – Virtual Machine Manager (SCVMM).
The private cloud hosts a virtual desktop infrastructure (VDI) that consists of 100 virtual machines
(VMs) running Windows 7 Enterprise.
A corporate custom application is deployed to each Windows 7 VM. The vendor of the application
releases an important security update for the application.
You need to ensure that all Windows 7 VMs have the new version of the application installed.
How can you check that each VM has the new version of the application?

A. By using a Desired Configuration Management baseline deployed from ABC-SRV1.
B. By using a connector to import information from ABC-SRV4 to ABC-SRV2.
C. By using a software monitor configured on ABC-SRV3.
D. By using a VM template deployed from ABC-SRV4.

Answer: A

Explanation:


QUESTION 3
Your role of Systems Administrator at ABC.com includes the management of the company’s
private cloud. The private cloud is hosted on an internal System Center 2012 infrastructure.
The network includes servers that run Windows Server 2008 R2 Hyper-V and are managed by
servers running System Center 2012 – Virtual Machine Manager (VMM).
You install a Windows Server 2008 R2 server named ABC-DPM1. You install System Center
2012 – Data Protection Manager (DPM) on ABC-DPM1.
ABC-DPM1 will be used to back up the Hyper-V servers.
You need to configure the environment to enable ABC-DPM1 to perform file level restores of the
virtual machines (VMs) running on the Hyper-V servers.
What should you install first?

A. You should install the Data Protection Manager (DPM) role on the Hyper-V servers.
B. You should install the Hyper-V role on the Data Protection Manager (DPM) server.
C. You should install the Windows Server Backup role on the VMs.
D. You should install the Data Protection Manager (DPM) role on the VMM server.

Answer: B

Explanation:


QUESTION 4
You work as a Network Administrator at ABC.com. The network includes a System Center 2012
infrastructure.
A private cloud is hosted on Windows Server 2008 R2 Hyper-V servers and managed by System
Center 2012.
The Hyper-V servers are backed up by servers running System Center 2012 – Data Protection
Manager (DPM).
The DPM servers store backups on local Direct Attached Storage disks. You need to increase the
disk storage capacity on a DPM server.
After adding physical hard disks to the DPM server, you open the DPM Administrator Console,
click Management on the navigation bar and then click the Disks tab.
Which option should you select in the Actions Pane in the DPM Administrator Console?

A. Rescan.
B. Add.
C. Connect.
D. Disk Allocation.

Answer: B

Explanation:


QUESTION 5
Your role of Systems Administrator at ABC.com includes the management of the company’s
private cloud. The private cloud is hosted on an internal System Center 2012 infrastructure.
The network includes servers that run Windows Server 2008 R2 Hyper-V and are managed by
servers running System Center 2012 – Virtual Machine Manager (VMM).
You install a Windows Server 2008 R2 server named ABC-DPM1. You install System Center
2012 – Data Protection Manager (DPM) on ABC-DPM1.
ABC-DPM1 will be used to back up the Hyper-V servers.
You need to configure the environment to enable ABC-DPM1 to perform System State backups of
the Hyper-V servers.
What should you install first?

A. You should install the Hyper-V role on the Data Protection Manager (DPM) server.
B. You should install the Windows Server Backup role on the Hyper-V servers.
C. You should disable the Volume Shadow Copy service on the Hyper-V servers.
D. You should install the Data Protection Manager (DPM) role on the Hyper-V servers.

Answer: B

Explanation:

 

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