Published: December 29, 2011
Languages: English
Audiences: Developers
Technology: Microsoft Dynamics CRM 2011
Credit toward certification: MCTS

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

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Plan to deploy Microsoft Dynamics CRM (11%)
Identify the layers in the Microsoft Dynamics CRM 2011 architecture
Application layer; Platform layer; Database layer
Identify the deployment considerations
Describe the deployment model, identify support for Microsoft Outlook clients, identify the extensibility points, identify types of reporting, identify the web resources

Preparation resources
Microsoft Dynamics CRM 2011 planning guide
Microsoft Dynamics CRM 2011 implementation guide
Microsoft Dynamics CRM 2011 system requirements and required components

Perform common platform operations (12%)
Describe how to use IDiscoveryService
What is the IDiscoveryService used for?
Describe how to use IOrganizationService
What is the IOrganizationService used for?
Describe how to use early-bound entry classes
What is an early-bound entry class used for?
Describe how to use late-bound entry classes
What is a late-bound entry class used for?
Describe data types
Describe how to use methods
Create, Retrieve, Update, Delete, RetrieveMultiple
Describe how to handle SOAP exception

Preparation resources
IDiscoveryService methods
IOrganizationService.Update method
Handling exceptions

Perform advanced platform operations (12%)
Identify different ways to query data
QueryExpression, QueryByAttribute, LINQ queries, FetchXML, filtered views
Save queries
Identify how to use the Execute() method
Identify how to use requests and responses
Identify how to use late-bound versus early-bound
Identify how to use the Entity class
Identify how to use the IOrganizationService web service

Preparation resources
Build queries with QueryExpression
Sample: Execute multiple requests
Use the IOrganizationService web service to read and write data or metadata

Create custom workflow activities and utilize Windows Workflow Foundation (10%)
Describe process architecture
Describe workflow
Actions and conditions, input arguments, variables
Describe dialog
Rules, events, pages, prompts and responses, actions and conditions
Set up custom workflow activity assemblies
Create custom workflow activities
Debug custom workflow activities
Create and modify workflows in Windows Workflow Foundation

Preparation resources
Processes, workflows, and dialogs for Microsoft Dynamics CRM
Process architecture for Microsoft Dynamics CRM
Custom workflow activities (workflow assemblies) for Microsoft Dynamics CRM

Create plug-ins (11%)
Describe plug-ins
What is a plug-in, when to use a plug-in, cascading events, information available in plug-ins, plug-ins and Microsoft Dynamics CRM 2011 for Microsoft Office Outlook
Describe event framework
Key features, event execution pipeline
Describe plug-in isolation, trusts, and statistics
Develop plug-ins
Data context, exception handling, impersonation, registration and deployment
Describe the Entity class and its uses
Describe the integration of Microsoft Azure with Microsoft Dynamics CRM 2011
Overview of the Azure platform, integration with Microsoft Dynamics CRM 2011, creation of a Listener for an Azure solution, send data over the AppFabric Service Bus, create an Azure–aware plug-in

Preparation resources
Plug-in development for Microsoft Dynamics CRM
Introduction to Windows Azure integration with Microsoft Dynamics CRM
Entity class

Implement application events (11%)
Describe the use of JScript web resources and how they are used for client-side events
Overview of web resources, reference web resources, use the Jscript web resource
Describe form and field events
OnChange, OnLoad, OnSave, TabStateChange, OnReadyStateComplete
Describe form event handler execution context
Set event dependencies
Identify best practices in writing client-side code
Debug client-side code
Request external data
Pass parameters
Access Microsoft Dynamics CRM 2011 web services

Preparation resources
Use JavaScript with Microsoft Dynamics CRM
Use form and field events
Client-side programming reference

Program application events (11%)
Describe form types
Describe global variables and functions
Implement XrmPagecontext
Implement XrmPagedataentity
Implement XrmPageui
Implement GetGlobalContext

Preparation resources
Global variables
GetGlobalContext function

Customize application integration (11%)
Describe ways to customize the user interface
Customize the site map XML
Customize the ribbon XML
Customize the form XML
Describe how customizations impact Microsoft Outlook
Implement IFrames in entity forms
Describe IFrame considerations, retrieve data by using parameters, dynamic IFrame
Describe URL-addressable forms and views
Describe application integration with Microsoft SharePoint Server

Preparation resources
Customize Microsoft Dynamics CRM
Use an IFRAME and web resource controls on a form
URL addressable forms and views

Implement web resources (11%)

Implement webpage (HTML) web resources
Creation, limitations, passing parameters
Implement data (XML) web resources
Creation, limitations, referencing
Implement style sheet (CSS) web resources
Creation, limitations, referencing
Implement style sheet (XSL) web resources
Creation, limitations, referencing
Implement image (PNG, JPG, GIF, ICO) web resources
Creation, limitations, referencing
Implement Silverlight (XAP) web resources
Create Silverlight web resources, access context data, pass data to a Silverlight web resource, use the REST endpoint, test and debug

Preparation resources
Data (XML) web resources
Style Sheet (CSS) web resources
Silverlight (XAP) web resources

You need to create a fixed asset that records depreciation quarterly.
Which form should you use to configure the period frequency for posting depreciation?

A. Value models
B. Depreciation profiles
C. Special depreciation allowance
D. Depreciation books

Answer: A

Which three methods can you use to assign bar codes to fixed assets? Each correct answer presents a complete solution.

A. Automatically assign the bar codes when you create fixed assets.
B. Assign the bar codes to fixed assets groups.
C. Automatically assign the bar codes based on the fixed asset journal type.
D. Assign the bar codes to current fixed assets.
E. Manually assign the bar codes when you create fixed assets.

Answer: A,B,D

You need to configure a workflow to approve all budget amounts at the line level.
Which workflow configuration type should you use?

A. Budget register entry workflow
B. Ledger fixed assets budget journal workflow
C. Budget plan workflows
D. Budget account entry workflow

Answer: A

You need to ensure that you have the most current data to manage customer collections.
What should you create first?

A. A customer account statement
B. A customer balance list
C. A customer aging snapshot
D. A customer pool

Answer: B

Which two elements are required to create a budget plan in Microsoft Dynamics AX 2012? Each correct answer presents part of the solution.

A. Budget plan priority
B. Budget plan preparer
C. Budget planning user group
D. Budget planning process

Answer: A,C

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