Test information:
Number of questions: 57
Time allowed in minutes: 120
Required passing score: 61%
Languages: English

Related certifications:
IBM Certified Implementation Professional – Intelligent Operations Center V1.6

This multiple-choice test contains questions requiring single and multiple answers. For multiple-answer questions, you need to choose all required options to get the answer correct. You will be advised how many options make up the correct answer.
This test is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, informing the test taker how he or she did on each section of the test. As a result, to maintain the integrity of each test, questions and answers are not distributed.

The test contains eight sections totalling 57 multiple-choice questions. The percentages after each section title reflect the approximate distribution of the total question set across the sections.

Section 1 – Architecture (12%)
Understand the topology
Explain the product architecture
Understand and use extension points
Identify the major function elements of IBM IOC
Understand how IBM IOC connects to Geographic Information Systems (GIS)

Section 2 – Installation (16%)
Define the hardware and software requirements
Define the installation prerequisites
Define the different types of installation
Perform post-Installation verification steps
Perform post-Installation configuration
Explain the role of the Precheck tool
Identify the difference between a standard and a high-availability installation

Section 3 – Data Source (16%)
Understand and set up data sources
Understand the process of creating a event from a new data source
Explain event correlation
Define the input source and the processing on the source to send it to Key Performance Indicator (KPI)
Define the input source and the processing on the source to send it to Standard Operating Procedure (SOP)
Process Common Alerting Protocol (CAP) messages
Understand the importance of routing schema files

Section 4 – User Interface (UI) (11%)
Create roles and users
Configure location map
Customize the UI by adding a new portlet
Customize the UI by creating a new webpage on the portal
Configure filters in the menu for slideouts

Section 5 – KPI & SOP (16%)
Describe the overall system/data flow
Create and customize a KPI
Develop a hierarchy
Create and customize a SOP

Section 6 – Business Rules & Reporting (7%)
Create a new report using IBM Cognos and Dojo
Configure and change an existing report

Section 7 – Administration & Troubleshooting (18%)
Ensure all processes are running correctly
Identify the different types of errors and troubleshooting techniques
Use ISA Data Collector for IBM IOC (formerly IBM Support Assistant Lite)
Use the Platform Control tool
Enable logs and traces
Understand the difference between IOC V1.5 to V1.6
Maintain the IBM IOC system

Section 8 – Security (4%)
Understand fundamental IBM IOC security concepts
Understand connecting IBM IOC to an existing customer identity store

IBM Certified Implementation Professional – Intelligent Operations Center V1.6

Job Role Description / Target Audience
This intermediate level certification is intended for implementation professionals who have hands-on experience with IBM Intelligent Operations Center V1.6 to install, configure, deploy and operate IOC to meet customer needs. The questions on this exam are current to IBM Intelligent Operations Center V1.6.0.1.

An implementation professional who passes this exam is able to:
explain the architecture
understand the installation process
configure data sources, UI, KPI, SOP, business rules and reporting
administer the system and perform troubleshooting tasks

This implementation professional is generally an IT specialist with a background in complex systems administration, but not in a developer role. It is not necessary for this implementation professional to have a programming background.

This implementation professional is generally self-sufficient and is able to perform most of the tasks involved in the role with limited amount of assistance from peers and vendor support services. The deployment professional efficiently uses product documentation

Before preparing for this certification, basic understanding of the following is recommended and assumed:
IBM WebSphere Application Server
IBM WebSphere Business Monitor

In preparing for this certification, the following IBM courses are recommended to further improve your skills associated with the exam topics. Refer to the Test Preparation web page for additional information and recommendations.

9J07G: IBM® Intelligent Operations Center 1.6 Primer WBT
9J11G: Getting Started with Intelligent Operations Center 1.6
9J13G: IBM Intelligent Operations Center 1.6 Configuration
Upgrading to 8.5 and policies

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